Pengaruh Budaya Organisasi, Kepuasan Kerja, dan Komitmen Organisasi terhadap Organizational Citizenship Behavior pada Karyawan Rumah Amal Salman

I’Shmah Zakiyyatun Nisa; Vita Sarasi

doi:10.59841/jureksi.v3i2.2690

Authors

I’Shmah Zakiyyatun Nisa Universitas Padjadjaran
Vita Sarasi Universitas Padjadjaran

DOI:

https://doi.org/10.59841/jureksi.v3i2.2690

Keywords:

Job Satisfaction, Organizational Citizenship Behavior, Organizational Commitment, Organizational Culture

Abstract

The purpose of this study is to determine the effect of organizational culture, job satisfaction, and organizational commitment on Organizational Citizenship Behavior of the management in Rumah Amal Salman. Data were obtained through a quantitative survei of 32 administrators of Rumah Amal Salman. Data analysis was conducted using the Partial Least Squares Structural Equation Modeling (PLS-SEM) method to test the relationship between independent and dependent variables. The results of this study illustrate that organizational culture and organizational commitment have a significant effect on Organizational Citizenship Behavior. However, job satisfaction does not significantly affect Organizational Citizenship Behavior. The implications of the study emphasize the need for management to improve sistem evaluation, career development, and internal communication to ensure sustainable job satisfaction, while maintaining a collaborative culture and organizational commitment to encourage OCB behavior that supports performance sustainability in Islamic philanthropy.

References

Abbazi, D. U., & Zarqan, I. A. (2019). Islamic pedagogy on human resource management based on Islamic references.

Anam, C. (2017). Pengaruh komitmen organisasi, komunikasi interpersonal, dan kepuasan kerja terhadap organizational citizenship behavior pada anggota Kepolisian Resort Jombang.

Astuti, D., Luthfiana, H., Putri, N. H., Alieviandy, N. S., Sari, N. S., & Pratama, N. A. (2020). Faktor-faktor yang mempengaruhi loyalitas kerja: Lingkungan kerja, stress kerja dan insentif (literature review manajemen kinerja).

Baharom Mohamad, Mat Saad, H. S., & Syed Ismail, S. H. (2014). The role of integrity as a mediator between work satisfaction and work performance in the perspective of Islam: An empirical approach using SEM/AMOS model. International Journal of Research in Applied, Natural and Social Sciences, 2(1).

Bharata, B., Zunaidah, Z., & Diah, Y. M. (2016). Pengaruh kepuasan kerja dan budaya organisasi terhadap organizational citizenship behavior (OCB) di PT Pupuk Sriwidjaja Palembang (kasus di Divisi Teknologi). Jurnal Manajemen dan Bisnis Sriwijaya, 14(2), 257–276.

Chowdhury, S., Dey, P., Joel-Edgar, S., Bhattacharya, S., Rodriguez-Espindola, O., Abadie, A., & Truong, L. (2023). Unlocking the value of artificial intelligence in human resource management through AI capability framework. Human Resource Management Review, 33(1), 100899. https://doi.org/10.0516/j.hrmr.2022.100899

Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2015). Organizational behavior: Improving performance and commitment.

Hair, J. F. (Ed.). (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (2nd ed.). Sage.

Hoque, N., Khan, M. A., & Mowla, M. (2014). Organisational culture: Features and framework from Islamic perspective. Humanomics, 29(3), 202–219. https://doi.org/10.1108/H-06-2013-0040

Kamil, N. M., Sulaiman, M., Osman-Gani, A. M., & Ahmad, K. (2014). Investigating the dimensionality of organisational citizenship behaviour from Islamic perspective (OCBIP): Empirical analysis of business organisations in Southeast Asia.

Mangindaan, B., Tewal, B., & Dotulong, L. O. H. (2020). The influence of organizational culture, organizational commitment, and competence to organizational citizenship behavior at Hotel Sutan Raja Amurang.

Munir, M. F. A., Sunaryo, & Juwita, H. A. J. (2020). Conceptual approach between transformational leadership, organizational culture, and employee performance for public sector organization on facing an era of disruption. Advances in Social Science, Education and Humanities Research.

Nugraha, I. P. S. (2018). Pengaruh budaya organisasi, komitmen organisasi terhadap organizational citizenship behavior (OCB) pada SETDA Kota Denpasar. E-Jurnal Manajemen Unud, 7, 1–28.

Robbins, S. P., & Judge, T. (2017). Organizational behavior. Pearson Education.

Robbins, S. P., Judge, T. A., & Breward, K. (2016). Essentials of organizational behaviour. Pearson Canada.

Rosita, S., Musnaini, & Fithriani, D. M. (2020). Commitment, satisfaction and motivation in improving organizational citizenship behavior and its impact on lecturer performance in higher education. Proceedings of the International Conference on Industrial Engineering and Operations Management.

Salma, H. F., & Mas’ud, F. (2023). Pengaruh kepemimpinan Islami, budaya organisasi Islam, dan kepuasan kerja terhadap kinerja perawat.

Siti Maesaroh, & Widodo, S. (2022). Pengaruh budaya organisasi dan komitmen organisasi terhadap organizational citizenship behavior perawat ruang IGD RSAU Dr. Esnawan Antariksa Halim Perdanakusuma Jakarta Timur. Jurnal Inovatif Mahasiswa Manajemen, 2(2), 130–141. https://doi.org/10.35968/yfxe8575

Tri Nuryani, F., & Djamil, M. (2024). Pengaruh budaya organisasi dan kepuasan kerja terhadap organizational citizenship behavior melalui komitmen organisasi sebagai intervening pada pegawai Instansi XYZ. Jurnal Ekonomi Manajemen Sistem Informasi, 5(3), 192–202. https://doi.org/10.31933/jemsi.v5i3.1793

Wahab, M. A., & Ismail, Y. (2019). Mas’uliyyah and ihsan as high-performance work values in Islām.

Yolanda, R. (2020). Pengaruh kepuasan kerja dan komitmen organisasi terhadap organizational citizenship behavior (OCB) pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Padang.

Yuni, F. W., & Azizah, S. M. (2022). Budaya organisasi dalam perspektif Al-Qur’an dan Al-Hadist. Al-Mikraj: Jurnal Studi Islam dan Humaniora, 2(2), 38–51. https://doi.org/10.37680/almikraj.v2i2.1347

Zainuddin, M., & Nasikhah, A. (2020). Peran budaya organisasi dalam meningkatkan kinerja karyawan (Studi kasus pada LAZNAS Nurul Hayat Kediri). Istithmar: Jurnal Studi Ekonomi Syariah, 4(2). https://doi.org/10.30762/istithmar.v4i2.8