Inovasi Pelayanan Publik Dinas Kependudukan Dan Catatan Sipil Kabupaten Batu Bara
DOI:
https://doi.org/10.59841/excellence.v1i4.528Keywords:
Innovation, Public Services, Population And Civil Registry ServicesAbstract
Public services are government activities for the community. Public services try to create comfort for the community. This article discusses various public service innovations at the Population and Civil Registry Service. Updates on public services from the Batu Bara Regency Dukcapil Office, such as updates to Child Identity Card (KIA) Services, Moling E-KTP which is available in villages, children's playrooms, lataxi rooms. This research uses a qualitative method that collects data from the internet and describes how innovation develops from the development of public services at the Batu Bara Regency Population and Civil Registry Service. The aim of this research is to find out what public service innovations exist in the Batu Bara Regency Dukcapil Disdukcapil. The research results show that if technology develops in society, then public services must be accompanied by technical developments. With these various innovations, it is hoped that the Batu Bara Regency Population and Civil Registry Service can serve the people of Batu Bara well.
References
Abdussamad, Z. (2021) Metode penelitian kualitatif. Cv.syakir media press.
Astuti, P., Setiawati, B. and Malik, I. (2021) ‘Kependudukan Dan Pencatatan Sipil Kabupaten’, Inovasi Pelayanan Administrasi Di Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Luwu Timur, 2, p. 3.
Elkesaki, R. ’Arsy, Oktaviani, R.D. and Setyaherlambang, M.P. (2021) ‘Inovasi Pelayanan Publik Dinas Kependudukan Dan Catatan Sipil Di Kota Bandung’, Jurnal Caraka Prabu, 5(1), pp. 69–90. Available at: https://doi.org/10.36859/jcp.v5i1.456.
Eva, V. and Fithriana, N. (2019) ‘Upaya Peningkatan Pelayanan Administrasi Kependudukan Dengan Adanya Mobil Keliling (Studi Pada Dinas Kependudukan Dan Pencatatan Sipil Kota Batu)’, JISIP: Jurnal Ilmu Sosial dan Politik, 8(3), p. 83. Available at: www.publikasi.unitri.ac.id.
Haqie, Z.A., Nadiah, R.E. and Ariyani, O.P. (2020) ‘Inovasi Pelayanan Publik Suroboyo Bis Di Kota Surabaya’, JPSI (Journal of Public Sector Innovations), 5(1), p. 23. Available at: https://doi.org/10.26740/jpsi.v5n1.p23-30.
Irenes, M.M. and Setiamandani, E.D. (2019) ‘Pelayanan Publik Dalam Pembuatan Kartu Identitas Anak (KIA)’, Jurnal Ilmu Sosial dan Ilmu Politik, 8(4), pp. 272–277.
Kartika, D.F. and Oktariyanda, T.A. (2022) ‘Inovasi Pelayanan Publik Melalui Aplikasi Poedak (Pelayanan Online Pendaftaran Adminisitrasi Kependudukan) Di Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Gresik’, Publika, pp. 245–260. Available at: https://doi.org/10.26740/publika.v10n1.p245-260.
Muzni Hanipah and Aryani, L. (2022) ‘Efektivitas Inovasi Pelayanan Publik Berbasis E-Government (Simpelin) di Masa Pandemi Covid-19 (Studi Kasus di Dinas Kependudukan dan Pencatatan Sipil Kab. Sukabumi)’, Sawala : Jurnal Administrasi Negara, 10(1), pp. 112–128. Available at: https://doi.org/10.30656/sawala.v10i1.4619.
Suwarno, Y. (2008) ‘Inovasi disektor Publik’, p. 282.
Wati, N.K. (2021) ‘Tipologi Inovasi Pelayanan Publik dinas Kependudukan dan Pencatatan Sipil (Disdukcapil) Kota Tangerang Selatan Di Masa Pandemi’, Jurnal of Government, 6(2), pp. 89–110.
