Efektivitas Pengarsipan Berkas Kredit Menggunakan Brimen pada PT. Bank Rakyat Indonesia (PERSERO) Tbk.Unit Kuanino Kupang

Abstract

Effectiveness of Credit File Archiving Using BRImen at PT. Bank Rakyat Indonesia (Persero) Tbk. Kuanino Kupang Unit. The purpose of this study was to determine how credit file archiving uses BRImen at BRI Kuanino Kupang Unit. The type of research used in writing this paper is qualitative with a descriptive approach that explains about credit file archiving using BRImen. The data sources used are primary data and secondary data, primary data in the form of history, organizational structure, main tasks and authorities and credit file archiving procedures at BRI Kuanino Unit. While secondary data in the form of explanations quoted from books or the internet. Data collection techniques in this study are observation, documentation and interviews. Data collection techniques by observation, namely by conducting direct observations on how credit file archiving uses BRImen, data collection techniques by documentation, namely taking credit file archiving data using BRImen on Microsoft Excel and the BRImen register, and data collection techniques by interview, namely interviewing BRImen officers (Customer Service) regarding the file archiving procedure using BRImen at BRI Unit Kuanino Kupang. The results of this study indicate that credit file archiving using BRImen at BRI Unit Kuanino Kupang is quite effective because it meets several indicators of effectiveness, namely regarding the provision of facilities and infrastructure, effectiveness of program objectives, individual effectiveness in implementing program policies, effectiveness of work units in implementing program policies, efficiency of program operations, and clarity of program objectives. The results of this study are expected to help companies in increasing the effectiveness of credit file archiving using BRImen at BRI Unit Kuanino Kupang.