Pemanfaatan Instagram Dalam Membangun Citra Positif Bank Jogja

Authors

  • Abed Nego Putra Pratama Universitas Teknologi Yogyakarta

DOI:

https://doi.org/10.59841/saber.v2i2.991

Keywords:

Instagram, Marketing Communication, PII

Abstract

The development of technology has resulted in more and more social media platforms appearing that can be used with various functions. Instagram is a social media application that is very popular with Indonesian people. Instagram is the application with the most users in Indonesia which is not only used as a means of entertainment, but Instagram can also be used to build branding for a company, such as Bank Jogja. The Instagram application is used by Bank Jogja to build a positive image with the name Instagram @bprbankjogja. This research aims to determine the use of Instagram in building a positive image of Bank Jogja. The method used in this research is descriptive qualitative with a case study approach with PII analysis. The analysis is divided into three stages, namely preparation, implementation and impact. The subject in this research is Bank Jogja's Instagram @bprbankjogja. The data collection techniques used in this research were observation and interviews. In achieving success in maintaining the positive image of Bank Jogja, currently using Instagram @bprbankjogja, the impact is quite large in disseminating information so that it can cover all groups. Judging from @bprbankjogja's Instagram content about products that are one of the attractions of society by offering this convenience, this has a big impact on society.

References

Alma, B. (2011). Manajemen Pemasaran dan Pemasara Jasa. Alfabeta.

Canton, L. (2012). Writing a Cultural Identity : From Italian Daughters to Canadian Authors. In Transformations of the Canadian Cultural Mosaic. Forum Editrice Universitaria Udinese. https://doi.org/10.1400/203347

Creswell, J. W. (2014). A concise introduction to mixed methods research. SAGE publications. Cutlip, S. M., Center, A. H., & Broom, G. M. (2016). Efective Public Relations (Edisi 9). Kencana.

Harahap, M. A., & Adeni, S. (2020). Tren Penggunaan Media Sosial Selama Pandemi Di Indonesia. Jurnal Professional FIS UNIVED, 7(2), 13–23.

Irianto, A. B. P. (2015). Pemanfaatan Social Media Untuk Meningkatkan Market Share Ukm.Teknomatika, 8(1), 1–12.

Jasfar, F. (2009). Manajemen Jasa Pendekatan Terbaru. Ghalia Indonesia.

Kasali, R. (2003). Manajemen Public Relations & Aplikasinya di Indonesia. Graffiti.

Meodia, A. (2020). 5 Media sosial paling populer di dunia pada Q2 2020. ANTARA Kantor Berita Indonesia. https://www.antaranews.com/berita/1678882/5-media-sosial-paling- populer-di-dunia-pada-q2-2020

Muchsin, N., Kawengian, D. D. ., & Waleleng, G. J. (2022). Evaluasi Kinerja Humas Di BKKBN Sulawesi Utara (Studi Program 1000 HPK). ACTA DIURNA KOMUNIKASI, 4(1).

Puspitarini, D. S., & Nuraeni, R. (2019). Pemanfaatan Media Sosial Sebagai Media Promosi. Jurnal Common, 3(1), 71–80. https://doi.org/10.34010/common.v3i1.1950

Rianawati, Y., & Mulyanti, D. (2022). Pemanfaatan Instagram Akun PPPPTK TK Dan PLB Kemdikbud dalam Membangun Citra Lembaga. Prosiding Seminar Sosial Politik, Bisnis, Akuntansi dan Teknik, 4, 129–146. https://doi.org/10.32897/sobat.2022.4.0.1917

Rosliana, & Loisa, R. (2018). Strategi Cyber Public Relatons dalam Memanfaatkan Media Sosial untuk Membangun Citra Perusahaan. Prologia, 2(2), 480–486. https://doi.org/https://doi.org/10.24912/pr.v2i2.3733

Sazali, H., & Sukriah, A. (2021). Pemanfaatan Media Sosial (Instagram) Oleh Humas Smau CT Foundation Sebagai Media Informasi dan Publikasi dalam Meningkatkan Citra Lembaga Pendidikan. Jurnal Ilmu Komunikasi (JKMS), 10(2), 147–160.

Sugiyono, & Sutopo. (2021). Metode penelitian kuantitatif kualitatif dan R dan D (Edisi 2 Ce). Alfabeta.

Downloads

Published

2024-02-28

How to Cite

Abed Nego Putra Pratama. (2024). Pemanfaatan Instagram Dalam Membangun Citra Positif Bank Jogja. SABER : Jurnal Teknik Informatika, Sains Dan Ilmu Komunikasi, 2(2), 186–196. https://doi.org/10.59841/saber.v2i2.991

Similar Articles

<< < 2 3 4 5 6 7 

You may also start an advanced similarity search for this article.