Modestus La’a, Vip Paramarta, and Marianne Lukytha Tangdililing. “Literatur Review : Implementasi Manajemen Mutu Dan Kualitas Layanan Di Unit Laboratorium”. Journal Innovation In Education 1, no. 4 (November 16, 2023): 130–146. Accessed October 5, 2024. https://jurnal.stikes-ibnusina.ac.id/index.php/INOVED/article/view/626.