DESI DESI; FINA APRILIA; SIMALUDIN ANDIYANSYAH; ANNE KURNIAWATI; ENDANG SILANINGSIH. Analisis Kualitas Pelayanan Menggunakan Metode Importance Performance Analysis (IPA) Studi Kasus pada Cafe XYZ. Global Leadership Organizational Research in Management, [S. l.], v. 3, n. 2, p. 11–28, 2025. DOI: 10.59841/glory.v3i2.2568. Disponível em: https://jurnal.stikes-ibnusina.ac.id/index.php/GLORY/article/view/2568. Acesso em: 13 may. 2025.