The Role of Digital Marketing Transformation Trends on Purchase Intention

Authors

  • Aji Prasojo Universitas Negeri Malang
  • Sudarmiatin Sudarmiatin Universitas Negeri Malang

DOI:

https://doi.org/10.59841/glory.v2i2.1079

Keywords:

Digital Marketing, Purchase Intention, Social Media, Instagram

Abstract

Media marketing channels are developing very rapidly in the current era. Conventional marketing is becoming digital marketing, a good innovation in promoting a product or service. To win competition in the era of digital transformation, business people must be able to adapt. One digital marketing strategy is a promising option and has the opportunity to reach a wider market. The research was conducted on Instagram @osaka_organizer. This research aims to find out how the role of digital marketing can increase purchasing interest. This research uses a qualitative descriptive method involving direct observation and interviews. Studies show that Osaka Organizers' digital marketing strategy to increase consumer buying interest via Instagram has a positive impact.

References

A. Yazdanparast, M. Joseph, Fernanda Muniz. (2016). Consumer based brand equity in the 21st century: an examination of the role of social media marketing. DOI: 10.1108/YC-03-2016-00590 Business Young Consumers: Insight and Ideas for Responsible Marketers

Ajina, A. S., & Tvaronavičienė, M. (2019). The perceived value of social media marketing: An empirical study of online word-of-mouth in Saudi Arabian context. Entrepreneurship and Sustainability Issues, 6(3), 1512–1527. https://doi.org/10.9770/jesi.2019.6.3(32)

Alalwan, Nripendra P. Rana, R. Algharabat. (2017). Social media in marketing: A review and analysis of the existing literature. DOI:10.1016/j.tele.2017.05.008 Published in Telematics and informatics.

Amir, S. (2017). Fenomena selebgram, saat "endorsement" jadi bisnis raksasa menggiurkan. http://megapolitan.kompas.com/read/2017/01/17/09042701/fenomena.selebgram.saat.endorsement.jadi.bisnis.raksasa.menggiurkan tanggal 7 Januari 2018.

Bala, M., & Verma, D. (2018). A critical review of digital marketing. M. Bala, D. Verma (2018). A Critical Review of Digital Marketing. International Journal of Management, IT & Engineering, 8(10), 321–339.

Bashar, A., Ahmad, I., & Wasiq, M. 2011. Effectiveness of Social Media as a Marketing Tool: An Empirical Study. International Journal of Marketing, Financial Services & Management Research, 1

Berman, S. J. (2012). Digital transformation: opportunities to create new business models. Strategy & Leadership.

Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing: Strategy, implementation & practice. Pearson uk

Çizmeci, F.; Ercan, T., 2015. "The Effect of Digital Marketing Communication Tools in the Creation Brand Awareness by Housing Companies". Megaron, Vol. 10, No. 2. https://doi.org/10.5505/megaron.2015.73745

Constantinides, E. (2014). "Foundations of social media marketing". Procedia-Social and behavioral sciences, Vol. 148, pp. 40-57. https://doi.org/10.1016/j.sbspro.2014.07.016

D. Chaffey and F. E. Chadwick, Digital Marketing Strategy, Implementation and Practice, United Kingdom: Pearson Education Limited, 2016.

Dara, S. (2016). Effectiveness of digital marketing strategies. International Journal for Innovative Research in Multidisciplinary Field, 2(12), 290–293. https://doi.org/10.1109/ELTICOM47379.2019.8943885

Dastane, O. (2020). Impact of digital marketing on online purchase intention: mediation effect of customer relationship management. Journal of Asian Business Strategy, 10(1), 142–158.10.18488/journal.1006.2020.101.142.158

Elfo, "bahwa belanja iklan digital di Indonesia melalui iklan baris seperti iklan video, iklan media sosial, iklan banner, iklan pencarian meningkat pada tahun 2020 akibat dampak Covid-19, diperkirakan akan meningkat sekitar Rp 21 miliar atau meningkat 15,15% ye," Elfo, 9 June 2020. [Online]. Available: https://www.elfo.com/newsroom/digital-marketing-di-era-pandemi/

Forbes. (2014). Five important digital marketing elements to consider. https://www.forbes.com/sites/thesba/%0A2014/10/13/five-important-digitalmarketingelements-to-consider/#298299e43a3e

García, J. J., Lizcano, D., Ramos, C. M., & Matos, N. (2019). Digital marketing actions that achieve a better attraction and loyalty of users: an analytical study. Future Internet, 11(6), 1-16. https://doi.org/10.3390/fi11060130

Ge, X., Messinger, P. R., & Li, J. (2009). Influence of soldout products on consumer choice. Journal of Retailing, 85(3), 274–287.

Goic, M., Rojas, A., & Saavedra, I. (2021). The effectiveness of triggered email marketing in addressing browse abandonments. Journal of Interactive

Marketing, 55, 118–145. https://doi.org/10.1016/j.intmar.2021.02.002

Harrigan, P., & Miles, M. (2014). From e-CRM to s-CRM. Critical factors underpinning the social CRM activities of SMEs. Small Enterprise Research, 21(1), 99-116. https://doi.org/10.1080/13215906.2014.11082079

Hays, S., Page, S. J., & Buhalis, D. (2013). Social media as a destination marketing tool: its use by national tourism organisations. Current Issues in Tourism, 16(3), 211–239

Ibrahim, B., Aljarah, A., & Sawaftah, D. (2021). Linking social media marketing activities to revisit intention through brand trust and brand loyalty on the coffee shop facebook pages: Exploring sequential mediation mechanism. Sustainability, 13(4), 2277.

Ilić, D., Ostojić, S., & Damnjanović, N. (2014). The importance of marketing innovation in new economy. The European Journal of Applied Economics, 11(1).

Jundrio, H., & Keni, K. (2020). Pengaruh website quality, website reputation dan perceived risk terhadap purchase intention pada perusahaan e-commerce. Jurnal Muara Ilmu Ekonomi dan Bisnis, 4(2), 229-239. https://doi.org/10.24912/jmieb.v4i2.7802

Kaihatu, T. (2020). Purchase intention of fashion product as an impact of digital marketing, mediated by customer engagement in the generation z. Jurnal Manajemen Pemasaran, 14(2), 61─66. DOI: https://doi.org/10.9744/pemasaran.14.2.61-66

Karjaluoto, H., & Leinonen, H. (2009). Advertisers‘ perceptions of search engine marketing. International Journal of Internet Marketing and Advertising, 5(1/2),

–112. https://doi.org/10.1504/IJIMA.2009.021952

Karuppiah, G. (2020). An empirical study on the impact of digital marketing on purchase intention

among teenagers in madurai city. Journal of Emerging Technologies and Innovative Research, 7(2), 157-163.

Khwaja, M., Mahmood, S., & Zaman, U. (2020). Examining the effects of eWOM, trust inclination, and information adoption on purchase intentions in an accelerated digital marketing context. Information, 11(10), 478. https://doi.org/10.3390/info11100478

Kim, A. J., & Ko, E. (2010). Impacts of luxury fashion brand’s social media marketing on customer relationship and purchase intention. Journal of Global Fashion Marketing, 1(3), 164-171.

Kim, A. J., & Ko, E. (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 1480-1486.

Kim, Y. A., & Srivastava, J. (2007). Impact of social influence in e-commerce decision making. In Proceedings of the ninth international conference on Electronic commerce (pp. 293–302).

Kotler, P., & Keller, K. L. (2016). Marketing Managemen 15 Th Edition Pearson Education. Inc.

Kotler, P., Kartajaya, H., & Setiawan, I. (2019). Marketing 3.0: From products to customers to the human spirit. In Marketing wisdom (pp. 139–156). Springer.

Lee, S. M., & Lee, D. (2020). “Untact”: a new customer service strategy in the digital age. Service Business, 14(1), 1–22.

Lu, Y., Zhao, L., & Wang, B. (2010). From virtual community members to C2C e-commerce buyers: Trust in virtual communities and its effect on consumers’ purchase intention. Electronic Commerce Research and Applications, 9(4), 346–360.

Mirabi, V., Akbariyeh, H., & Tahmasebifard, H. (2015). A study of factors affecting on customers purchase intention. Journal of Multidisciplinary Engineering Science and Technology (JMEST), 2(1).

Monfared, A. R. K., Ghaffari, M., Barootkoob, M., & Malmiri, M. M. (2021). The role of social commerce in online purchase intention: mediating role of social interactions, trust, and electronic word of mouth. Journal for International Business and Entrepreneurship Development, 13(1), 22-39.

Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20–38

Park, D.-H., Lee, J., & Han, I. (2007). The effect of on-line consumer reviews on consumer purchasing intention: The moderating role of involvement. International Journal of Electronic Commerce, 11(4), 125–148.

Patrutiu-Baltes, L. (2016). "Inbound Marketing-the most important digital marketing strategy". Bulletin of the Transilvania University of Brasov. Economic Sciences, Ser. V, Vol. 9, No. 2, p. 61

Poyurak, M., & Softic, S. (2019). Influence of social media content on consumer purchase intention: Mediation effect of brand equity. Eurasian Journal of Business and Economics, 12(23), 17-43. Available at: https://doi.org/10.17015/ejbe.2019.023.02.

Prasojo, A., & Mukhlis, I. (2023). Personal Branding Evy Merdika to Build Public Perception on Instagram. JURNAL RISET MANAJEMEN DAN EKONOMI (JRIME), 2(1), 208-222.

Rezvani, S., Dehkordi, G. J., Rahman, M. S., Fouladivanda, F., Habibi, M., & Eghtebasi, S. (2012). A conceptual study on the country of origin effect on consumer purchase intention. Asian Social Science, 8(12), 205-215.

Royle, J., & Laing, A. (2014). The digital marketing skills gap: Developing a digital marketer model for the communication industries. International Journal of Information Management, 34(2), 65–

Schroeder L, Patel N, Keeler M, Rocca-Ihenacho L, Macfarlane AJ. The economic costs of intrapartum care in rower hamlets: a comparison between the cost of birth in a freestanding midwifery unit and hospital for women at low risk of obstetri complications. Midwifery 2017:28–35.

Silbert Jose, S. V. (2021). Impact of COVID-19 pandemic on content marketing strategies: Transforming higher education, work and life. Turkish Journal of

Computer and Mathematics Education (TURCOMAT), 12(13), 2417–2427. https://turcomat.org/index.php/turkbilmat/article/view/8933

Soebagyo, T. (2014). Analisa Pengaruh Store Image Terhadap Purchase Intention di Toserba “Ramai” Ngawi. Jurnal Strategi Pemasaran, 2(1), 9.

Sorescu, A., Frambach, R. T., Singh, J., Rangaswamy, A., & Bridges, C. (2011). Innovations in retail business models. Journal of Retailing, 87, S3–S16.

Tiago, M. T. P. M. B., & Veríssimo, J. M. C. (2014). Digital marketing and social media: Why bother? Business Horizons, 57(6), 703–708.

Tiago, M. T. P. M. B.; Verissimo, J. M. C. (2014). "Digital marketing and social media: Why bother?". Business horizons, Vol. 57, No. 6, pp. 703-708. https://doi.org/10.1016/j.bushor.2014.07.002

Todor, R. D. (2016). Blending traditional and digital marketing. Bulletin of the Transilvania University of Brasov. Economic Sciences. Series V, 9(1), 51. https:// docplayer.net/22152061-Blending-traditional-anddigital-marketing.html

Vinh, T. T., & Huy, L. V. (2016). The relationships among brand equity, Brand Preference,

and purchase intention: Empirical evidence from the motorbike market in Vietnam. International Journal of Economics and Finance, 8(3), 75-84.10.5539/ijef.v8n3p75

Wang, W. Y., Pauleen, D. J., & Zhang, T. (2016). How social media applications affect B2B communication and improve business performance in SMEs. Industrial

Marketing Management, 54, 4–14. https://doi.org/10.1016/j.indmarman.2015.12.004

Weill, P., & Woerner, S. L. (2015). Thriving in an increasingly digital ecosystem. MIT Sloan Management Review, 56(4), 27.

Wibisurya, I. (2018). The effect of digital marketing implementation through location based advertising on customer’s purchase intention. Binus Business Review, 9(2), 153-161.Available at: https://doi.org/10.21512/bbr.v9i2.4618.

Yasmin, A., Tasneem, S., & Fatema, K. (2015). Effectiveness of digital marketing in the challenging age: An empirical study. International Journal of Management Science and Business Administration, 1(5), 69–80.

http://whatis.techtarget.com/definition/social-media

Downloads

Published

2024-04-23

How to Cite

Aji Prasojo, & Sudarmiatin Sudarmiatin. (2024). The Role of Digital Marketing Transformation Trends on Purchase Intention. Global Leadership Organizational Research in Management, 2(2), 267–277. https://doi.org/10.59841/glory.v2i2.1079

Similar Articles

1 2 3 4 5 > >> 

You may also start an advanced similarity search for this article.