EDI IRAWAN. Manajemen Kualitas Pelayanan Nilai Dan Loyalitas Pelanggan : Suatu Kajian Literatur. Journal Economic Excellence Ibnu Sina, [S. l.], v. 1, n. 4, p. 118–130, 2023. DOI: 10.59841/excellence.v1i4.498. Disponível em: https://jurnal.stikes-ibnusina.ac.id/index.php/Excellence/article/view/498. Acesso em: 6 oct. 2024.